Strategic Account Associate

4 weeks ago

Shanghai, Shanghai, China AMEX Full time

Role Overview

This role is a client-facing position dedicated to the success of Wayfair's most important and engaged advertising partners. The ideal candidate will combine influential tactics with data-driven insights and analytical skills to grow the business.

Key Responsibilities

  • Create and execute a sales strategy to achieve the supplier's target by building plans to achieve internal annual objectives across various areas.
  • Lead and serve as an advisor to clients, monitoring campaign performance and making recommendations to drive significant business results.
  • Own a book of business that includes growing established brands/suppliers and also cracking into new suppliers who have not yet advertised with Wayfair.
  • Interpret advertising metrics and summarize succinctly into action items.
  • Identify performance standards, measuring progress and adjusting performance accordingly, developing contingency plans, and demonstrating adaptability and supporting continuous learning.
  • Ensure alignment with internal and external constituents, collaborating with internal and external stakeholders such as merchandising, category managers, and partner operations to identify the ideal product solution set to drive the suppliers' business forward.
  • Construct a learning agenda with results-driven strategies that can help scale other marketers/suppliers, tracking against key performance metrics.
  • Become a product superuser who is knowledgeable of every facet of Wayfair's media advertising suite.
  • Build and maintain a sales pipeline via phone calls, emails, and account planning to an established client base.
  • Build relationships with clients through strong communication and anticipation of needs.
  • Document all account-related activity in Salesforce and other sales activity tools.
  • Meet or exceed all sales and account management-related goals.
  • Document observed issues and your own ideas to help improve customer experience.
  • Learn and grow in the dynamic industry of digital advertising.

Requirements

  • 5+ years of experience in account management, marketing, business development, or other relevant field.
  • An obsession for detail and for driving positive growth for our clients.
  • Strong organizational skills and a desire to routinely exceed client expectations.
  • A desire to thrive in a fun, fast-paced, and constantly changing work environment.
  • Strong analytical and data visualization skills.
  • Excellent written and verbal communication/presentation skills.
  • An entrepreneurial, self-starter attitude, capable of both independent and cross-functional team assignments.
  • An ability to prioritize across short-term and long-term goals.
  • Advanced Google G-Suite skills, and particular strength in Microsoft Excel or Google Sheets.
  • Familiarity with e-commerce and the digital advertising ecosystem is a plus, with a focus on retail media networks.
  • Media Sales or brand advertising sales experience is preferred.

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.

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