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Service Manager

2 months ago

Ningbo, Zhejiang, China Shangri-La Full time

We are seeking a highly skilled and experienced professional

to join our team at Shangri-La as a Service Manager. The ideal candidate will have a proven track record of success in a luxury restaurant or international chain hotel environment, with a minimum of 3 years of experience in a leadership role. Key responsibilities will include:
  • Leading by example: Demonstrating exceptional leadership skills and setting a positive tone for the team.
  • Driving business growth: Identifying opportunities for improvement and implementing strategies to increase revenue and enhance customer satisfaction.
  • Developing talent: Providing guidance and support to team members to help them achieve their full potential.
  • Staying ahead of the curve: Staying up-to-date with the latest market trends and industry developments to ensure Shangri-La remains a leader in the hospitality industry.
  • Building strong relationships: Fostering positive relationships with colleagues, customers, and stakeholders to drive business success.

Requirements

  • 3+ years of experience in a luxury restaurant or international chain hotel environment.
  • Proven leadership skills with a track record of success in a leadership role.
  • Excellent communication skills with the ability to build strong relationships with colleagues and customers.
  • Strong business acumen with the ability to analyze data and make informed decisions.
  • Ability to work in a fast-paced environment with a high level of energy and enthusiasm.

What we offer

  • A competitive salary and benefits package.
  • Opportunities for career growth and development within the Shangri-La group.
  • A dynamic and supportive work environment with a team of like-minded professionals.