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Amazon Account Manager
1 month ago
We are seeking an experienced Account Manager to join our Amazon China Global Selling SAS Core Paid Service team. As an Account Manager, you will be responsible for working closely with Selling Partners to monitor and drive business performance, and provide 1:1 consultancy to explore business opportunities and generate strategic solutions to drive business growth.
Key Responsibilities- Conduct deep dive analysis on key factors affecting Seller business performance and diagnose root cause of performance and provide actionable plans.
- Identify key business opportunities through Voice of Seller and data analysis and manage toward a growth plan.
- Implement account management best practices and SOPs into the business development framework.
- Drive seller growth and seller success on Amazon through selection growth, conversion enhancement, ads optimization and feature adoption etc.
The Account Manager provides value-added services with holistic account management support, including monitoring and maintaining performance, and working with clients to improve performance; proactively monitoring accounts to identify and address any issues that may impact revenue generation; managing relationships with key accounts and developing strategies to maximize these relationships; and working across all relevant cross-functional areas to guarantee effective communication, implementation, and execution of objectives.
Requirements- 2+ years of sales or account management experience
- 2+ years of digital advertising and client-facing roles experience
- Experience with Excel
- Experience analyzing data and best practices to assess performance drivers
- Experience analyzing key open issues and resolution metrics for each of the managed accounts
- Experience in relationship management within technology, start-ups, or SaaS Platforms
