Technical Application Specialist
2 months ago
We are seeking a highly skilled Technical Application Specialist to join our team at Siemens Healthineers Ltd. As a Technical Application Specialist, you will play a critical role in delivering operation training for Point-of-Care (POC) products to customers and business partners.
Key Responsibilities- Deliver efficient and effective operation training for POC products to customers and business partners, ensuring they can operate the products correctly.
- Carry out troubleshooting and complaint handling from an application perspective, fixing incidents with optimized costs and quality.
- Familiarize yourself with laboratory QC concepts and processes/tools to help customers achieve good QC performance.
- Develop or localize training materials and best practice experiences to support your responsibilities and contribute to Service Revenue generation.
- Communicate with in-company or ex-company experts to stay updated on technical skills and messages, ensuring the efficiency of technical and scientific information to customers and business partners.
- Achieve company, organizational, and personal goals to ensure business development.
- Perform other tasks assigned by your supervisor or company, such as site surveys and customer visits.
- At least 5 years of working experience with a proven good record in IVD Service, with a preference for POC branch experience.
- Adequate IT knowledge, including basic network communication, server/client concept, SQL database concept, etc.
- Good command of computer skills, with high computer literacy and experience in using Microsoft Office applications.
- Relevant and demonstrable knowledge of the market in which MED DX operates.
- Bachelor's degree in technology (Medical Technology), laboratory Medical, major in Immunochemistry, Microbiology, Clinical Chemistry, Diagnostics.
- Good command of English skill, with a requirement for CET-6.
We are a team of 66,000 highly dedicated employees across more than 70 countries, passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world.
We aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing. Our portfolio, spanning from in-vitro and in-vivo diagnostics to image-guided therapy and innovative cancer care, is crucial for clinical decision-making and treatment pathways.
We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed.
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