National Technical Application Specialist

4 weeks ago


Beijing, Beijing, China Siemens Healthineers Ltd. Full time
About the Role

We are seeking a highly skilled National Technical Application Specialist to join our team at Siemens Healthineers Ltd. As a key member of our organization, you will play a critical role in delivering operation training for POC products to customers and business partners, ensuring efficient and effective product operation.

Key Responsibilities
  1. Deliver operation training for POC products to customers and business partners, helping them to correct operate our products.
  2. Carry out troubleshooting and complaint handling from an application perspective, fixing incidents with optimized costs and quality.
  3. Familiarize yourself with laboratory QC concepts and processes to help customers achieve good QC performance.
  4. Develop and localize training materials and best practice experiences to support responsibilities and contribute to Service Revenue generation.
  5. Communicate with in-company or ex-company experts to keep updated technical skills or messages, ensuring the efficiency of technical and scientific information to customers and business partners.
  6. Achieve company, organizational, and personal goals to ensure business development.
Requirements
  • At least 5 years of working experience with a proven good record in IVD Service, POC branch preferred.
  • Adequate IT knowledge, including basic network communication, server/client concept, SQL database concept, etc.
  • Good command of computer skills, highly computer literate with good experience in using Microsoft Office applications.
  • Relevant and demonstrable knowledge of the market in which MED DX operates.
  • Bachelor's degree in technology (Medical Technology), laboratory Medical, major in Immunochemistry, Microbiology, Clinical Chemistry, Diagnostics.
  • Good command of English skill, CET-6 required.
About Us

We are a team of 66,000 highly dedicated employees across more than 70 countries, passionately pushing the boundaries of what's possible in healthcare to help improve people's lives around the world. We aspire to create better outcomes and experiences for patients no matter where they live or what health issues they are facing.

We are part of an incredible community of scientists, clinicians, developers, researchers, professionals, and skilled specialists pushing the boundaries of what's possible, to improve people's lives around the world. We embrace a culture of inclusivity in which the power and potential of every individual can be unleashed.



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