Microsoft Devices Sales Partner Account Manager

4 weeks ago

Shanghai, Shanghai, China Microsoft Full time

Overview

The Microsoft Devices Sales Partner Account Manager plays a pivotal role in driving the growth and development of our presence in emerging e-commerce and social media platforms.

This position requires strategic thinking, strong partner engagement skills, and collaboration across internal teams to optimize product visibility, drive sales, and enhance the overall online customer experience.

Job Responsibilities

  • Partner Engagement (30%)
    • Proactively develop social commerce partners from scratch to maximize business impact for Microsoft.
    • Understand partners' strategies for business development and align Microsoft's development plans accordingly.
    • Support partners in developing winning strategies for the Windows eco-system and Microsoft product sales, ensuring alignment with Microsoft's overall strategy.
    • Drive growth initiatives and align transformation efforts with partner objectives.
    • Build and maintain trusted relationships with partners to drive mutual growth and strategic alignment.
  • Channel and Account Management (20%)
    • Develop and execute joint partner account plans to achieve sales targets and align with Microsoft's goals.
    • Coordinate with internal stakeholders on plan execution and SKU assortment portfolio.
    • Negotiate and execute programs and promotions with partners, ensuring compliance with guidelines.
    • Facilitate partner relationships with distribution management teams to ensure order book quality and forecasting accuracy.
    • Track performance metrics and provide insights to ensure revenue targets are met.
  • Impact (30%)
    • Dream up new ideas and deliver results by landing revenue targets.
    • Analyze online sales performance using data analytics tools to optimize product assortment, pricing, and promotional activities.
    • Work collaboratively with internal stakeholders to manage funnel management, customer journey, and user experience.
    • Implement action plans to improve partner satisfaction scores based on feedback.
    • Expand your knowledge of e-commerce and social commerce channels, including partner capabilities and market trends.
    • Advocate for partners internally, using insights from engagements and business reviews to address key blockers and maximize growth opportunities.
  • Collaboration (20%)
    • Collaborate with digital marketing teams to develop and execute traffic plans, online marketing campaigns, and paid media optimization strategies.
    • Manage product listings, pricing, and inventory levels on e-commerce platforms in coordination with internal marketing teams.
    • Work with partners and internal teams on digital merchandising strategies to enhance online visibility and conversion rates.
    • Lead cross-team collaboration to support partners, sharing business plans and driving actions internally.

Benefits and Perks

As a valued member of the Microsoft team, you will enjoy a comprehensive benefits package that includes:

  • Industry-leading healthcare
  • Excellent educational resources
  • Discounts on products and services
  • Savings and investments
  • Maternity and paternity leave
  • Generous time away
  • Giving programs
  • Opportunities to network and connect

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