Business Development Account Support Specialist
1 month ago
Company Overview
The CoStar Group is a leading provider of real estate data and analytics. Our company prides itself on delivering high-quality services to our clients, and we are seeking a highly motivated individual to join our team as a Business Development Account Support Specialist.
Salary: $60,000 - $80,000 per year
We are looking for an exceptional candidate who can provide excellent customer support and contribute to the growth and success of our business. As a Business Development Account Support Specialist, you will be responsible for supporting our account management team in their efforts to retain and develop key client relationships.
Job Description
In this role, you will be the primary point of contact for our clients, providing timely and effective support to ensure their needs are met. You will work closely with our account managers to identify opportunities to upsell and cross-sell our products and services, and to implement strategies to drive revenue growth.
You will also be responsible for maintaining accurate records of client interactions, updating our salesforce system, and ensuring that all customer contacts and sales are recorded in our CRM system. Additionally, you will participate in internal projects and initiatives to enhance our products and services and improve our overall customer experience.
Required Skills and Qualifications
To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You will also need to have a strong understanding of the hospitality industry and be able to communicate complex technical information to clients in a clear and concise manner.
A hotel management degree and proficiency in Microsoft Office, particularly Excel and PowerPoint, are preferred qualifications. Fluency in English and Mandarin is also required.
Benefits
The CoStar Group offers a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching and paid time off. We also offer opportunities for professional development and advancement within the company.
Others
We are an equal opportunity employer and maintain a drug-free workplace. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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