HR Business Partner Specialist

4 weeks ago

Beijing, Beijing, China Amazon (China) Holding Company Limited - D24 Full time

Job Summary


We are seeking an HR Generalist to join our team at Amazon (China) Holding Company Limited - D24. The successful candidate will act as an HR consultant to clients, providing consistent HR advice on people matters and operating as a subject matter expert.


Key Responsibilities


  • Triage incoming questions from supported managers, resolving some queries right away and redirecting others for further action.
  • Prepare and issue formal employee letters and documents, including coordination of mailing delivery and e-filing of issued documents.
  • Support arrangement, documentation and minute-taking for employee-relations meetings, administrative hearing sessions and other tasks.
  • Interpret and communicate a wide array of policies and expectations effectively as a subject matter expert in HR, acting as a key, reliable information source for supported managers.
  • Research local legal and compliance requirements when necessary.
  • Escalate broken processes and negative employee experiences, continuously driving deep to find new ways to improve the experience and speed of resolution.
  • Track, hand off, and/or resolve cases in an internal case management application.
  • Perform quality audits of casework throughout the organization using a standard framework.
  • Participate in or lead small to medium-sized projects to improve the people managers experience.
  • Provide operational and/or administrative support in diverse subject areas, including, training delivery logistics and on-site support.

Requirements


  • Bachelor's degree in HR or Business.
  • Fluency in additional language(s).
  • Excellent problem-solving, critical thinking, and analysis skills.
  • Ability to manage multiple, simultaneous priorities with confidence.
  • Keen attention to detail, with the ability to identify and flag patterns for further analysis.
  • Comfortable learning and using multiple internal tools and technologies.
  • Experience working in a global, matrixed organization.
  • Excellent written and verbal communication skills.
  • Ability to learn new, varying, and complex concepts quickly.

Working at Amazon (China) Holding Company Limited - D24


As an HR Generalist at Amazon (China) Holding Company Limited - D24, you will be part of a dynamic team that is dedicated to creating a positive employee experience. You will have the opportunity to work with a diverse group of people and develop your skills and expertise in HR. Our team is committed to collaboration and continuous improvement, and we are looking for someone who shares our values and is passionate about HR.

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