National Operational Key Account Specialist

2 weeks ago


Shanghai, Shanghai, China Kuehne+Nagel Full time
National Operational Key Account Specialist

As a key member of our Air Logistics team, you will play a crucial role in delivering customer and operational excellence. Your primary objective will be to drive customer operational excellence by ensuring all agreed processes are followed by Customer Care (CCL) teams and customer expectations are well understood before commencing operations.

Your Key Responsibilities:

  • To participate in customer implementation and on-boarding processes ensuring a full understanding of customer expectations and agreed processes.
  • To act as the bridge between the CCL team and customer to fulfill customer requirements while representing our interests.
  • To participate in setting up standard operating procedures (SOP), key reporting structures, and customer deliverables to ensure service delivery monitoring and identification of improvement areas.
  • To initiate report automation where possible, ensuring accuracy, consistency, and timeliness.
  • To organize and lead customer reviews, strategically seeking management participation where needed.
  • To keep track of and follow up closure of any claims or incident reports.
  • To identify and share opportunities with the development team to grow customer business, facilitating a higher return on investment (ROI) from existing customers.
  • To support and drive continuous improvement initiatives for better productivity, cost savings, and yield development within customer accounts.

About Kuehne+Nagel:

We are a leading logistics company with over 80,000 employees at some 1,300 locations in over 100 countries. We stand for equal opportunity and diversity in our teams, and we believe that you can make a valuable contribution to Kuehne+Nagel.



  • Shanghai, Shanghai, China Abbott Full time

    Job Summary:We are seeking a highly skilled National Key Account Manager Lead to join our team at Abbott. As a key member of our sales team, you will be responsible for managing and developing our national key accounts, driving sales growth, and building strong relationships with our clients.Responsibilities:Develop and implement sales strategies to achieve...


  • Shanghai, Shanghai, China Koch Global Services Full time

    Job Title: Accounting Operations SpecialistAbout the RoleWe are seeking an experienced Accountant to join our team as an Accounting Operations Specialist. The successful candidate will be responsible for managing and executing various accounting processes, ensuring accurate and timely financial reporting.Key ResponsibilitiesProcess invoices and manage...


  • Shanghai, Shanghai, China Kuehne+Nagel Full time

    National Compliance SpecialistWe are seeking an experienced Compliance Specialist to join our team in a global role. As a key member of our Compliance Team, you will be responsible for adding your expertise and skills to the delivery of customer and operational excellence.Your RoleAs a Compliance Specialist, you will play a vital role in supporting the...


  • Shanghai, Shanghai, China Mondelēz International Full time

    Job SummaryMondelēz International is seeking a highly skilled National Account Manager to join our team in China. As a key member of our sales team, you will be responsible for managing and developing national food service accounts across the country.Key ResponsibilitiesManage and develop national food service accounts, including major chain restaurants,...


  • Shanghai, Shanghai, China Marken Full time

    Job SummaryWe are seeking a highly skilled Key Account Liaison Specialist to join our team. In this role, you will be responsible for providing exceptional service to customers by serving as a dedicated point of contact for Service Management and problem resolution.About the RoleThis is a critical position that requires strong communication and interpersonal...


  • Shanghai, Shanghai, China Bosch Full time

    Job DescriptionAs a Key Account Sales Specialist at Bosch, you will be responsible for achieving sales turnover targets, exploring sales opportunities in fast-growing markets, and serving key account customers. You will work closely with internal functions to respond to customer feedback, complaints, and sales opportunities quickly.ResponsibilitiesAchieve...

  • Key Account Manager

    1 month ago


    Shanghai, Shanghai, China Spectris Instrumentation and Systems Shanghai Ltd. Full time

    About the OpportunityWe are seeking an experienced Key Account Manager to join our team in Shanghai. As a Key Account Manager, you will be responsible for promoting our products and services to generate sustained profitable sales growth in our fast-growing China business.Key Responsibilities:Define monthly and quarterly deliver order and sales objectives for...


  • Shanghai, Shanghai, China Mondelēz International Full time

    About the Role As a National Account Manager, you will be responsible for cultivating and managing key relationships with major food service clients across China. This includes leading negotiations, developing strategic partnerships, and driving sales growth within this dynamic sector. Your Responsibilities: Develop and execute comprehensive sales...


  • Shanghai, Shanghai, China Koch Engineered Solutions Full time

    OverviewKoch Engineered Solutions is seeking a highly skilled Key Account Polyethylene Process Specialist to drive continuous improvement in our polyester fibre and PET bottle resin technology offerings.


  • Shanghai, Shanghai, China Ikea Full time

    We are seeking a highly skilled Business Development Specialist - Key Accounts to join our team. In this role, you will be responsible for driving the growth of our business by developing and maintaining strong relationships with key accounts.About the RoleAs a Business Development Specialist - Key Accounts, you will be responsible for:Acting as a member of...

  • Key Account Manager

    4 weeks ago


    Shanghai, Shanghai, China Spectris Instrumentation and Systems Shanghai Ltd. Full time

    About the OpportunityWe are seeking an experienced Key Account Manager to join our team in Shanghai. As a key member of our Purity and Specialty business unit, you will be responsible for promoting our products and services to generate sustained profitable sales growth in our fast-growing China business.This is a full-time permanent role, based in Shanghai,...


  • Shanghai, Shanghai, China Ecolab Full time

    Job SummaryAs a Business Development Manager - National Accounts, you will be responsible for developing and executing sales strategies to achieve commercial growth and expand our presence in the national market. You will work closely with our sales teams to drive sales performance and identify new business opportunities.Main ResponsibilitiesDevelop and...

  • Key Account Manager

    4 weeks ago


    Shanghai, Shanghai, China Etihad Airways Full time

    Job Summary:We are seeking a highly motivated and experienced Key Account Manager to join our team at Etihad Airways. As a Key Account Manager, you will be responsible for performing, coordinating, and executing sales activities for assigned global key accounts in the respected area.Key Responsibilities:Define and agree periodic plans of sales activity with...

  • Key Account Manager

    4 weeks ago


    Shanghai, Shanghai, China Ecolab Full time

    Job SummaryAs a Key Account Manager at Ecolab, you will be responsible for developing and executing sales strategies to drive growth and revenue in key client accounts. You will work closely with clients to understand their business needs and develop solutions to meet those needs.Key Responsibilities1. Develop and execute sales plans to achieve revenue...


  • Shanghai, Shanghai, China PepsiCo Full time

    Job SummaryAs a Senior Account Manager, Key Accounts, you will be responsible for developing and growing assigned key account business through standardized key account management templates. This role requires strong customer relationship-building skills, negotiation, and problem-solving abilities.Main ResponsibilitiesGrow volume, revenue, and share in...


  • Shanghai, Shanghai, China Mondelēz International Full time

    DescriptionUnlock Your Potential at Mondelēz InternationalBe Part of Our Mission to Lead the Future of SnackingYou will play a key role in supporting our account teams on various activities to drive our strategic growth plan.Your Key ResponsibilitiesCollaborate with Account Managers to ensure a coordinated and focused sales effort against key commercial...


  • Shanghai, Shanghai, China WELLS FARGO BANK Full time

    About this Role:We are seeking an Operational Specialist to join the Operations team at Wells Fargo Bank. As an Operational Specialist, you will be responsible for taking ownership of complex issues and processes, from receipt of work to resolution and closure, that support our business in Australia and New Zealand. You will need to liaise with multiple...


  • Shanghai, Shanghai, China AIA Full time

    About the RoleAs a result of our efforts to create a healthier, more sustainable future for everyone, we're seeking an experienced professional to join our AIA team as a member of the business development team.This role is focused on driving sales activities with branches to enhance sales productivity and effectiveness in key accounts.We're looking for...

  • Key Account Manager

    1 month ago


    Shanghai, Shanghai, China Ecolab Full time

    Job SummaryEcolab is seeking a highly skilled Key Account Manager to join our team. As a Key Account Manager, you will be responsible for developing and executing sales strategies to drive business growth and customer satisfaction.Key Responsibilities1. Develop and execute sales plans to achieve business objectives and customer satisfaction.2. Build and...


  • Shanghai, Shanghai, China PepsiCo Full time

    Job SummaryTo drive business growth in assigned key accounts through strategic account management.About PepsiCoPepsiCo is a global food and beverage leader with a diverse portfolio of brands. We are committed to delivering high-quality products that meet the evolving needs of our consumers.Key ResponsibilitiesThe Key Account Development Manager will be...