Customer Success Senior Business Partner

1 month ago


Shanghai, Shanghai, China NielsenIQ Full time
Overview

NielsenIQ, the world's leading consumer intelligence company, is seeking a Customer Success Senior Business Partner to drive growth and satisfaction for our key clients. As part of our global team, you will play a critical role in maintaining strong relationships with our clients and delivering exceptional value through our market research and insights.

Job Description

We are looking for an experienced professional to join our team as a Customer Success Senior Business Partner. In this role, you will be responsible for:

  • Maintaining and managing assigned key clients to achieve high client satisfaction
  • Acting as a trusted advisor to clients, providing guidance on market trends and consumer behavior
  • Developing and executing business plans to drive growth and revenue for our clients

You will work closely with cross-functional teams, including sales, marketing, and product development, to ensure seamless delivery of our services and solutions.

Requirements

To succeed in this role, you will need:

  • A bachelor's degree in a relevant field, such as marketing, business, or communications
  • At least 3 years of experience in a similar role, preferably in the market research industry
  • Strong analytical and problem-solving skills, with the ability to communicate complex data insights effectively
  • Excellent presentation and communication skills, with the ability to build strong relationships with clients and stakeholders
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Flexible working environment with opportunities for remote work
  • Volunteer time off to give back to your community
  • Access to LinkedIn Learning for professional development
  • Employee-Assistance-Program (EAP) for mental health and wellness support
About NielsenIQ

NielsenIQ is committed to reflecting the diversity of our clients, communities, and markets within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share our mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.



  • Shanghai, Shanghai, China Maersk Full time

    At Maersk, we are committed to fostering a culture where business decisions are made with the utmost consideration for people and organization strategy. As a Senior Business Partner for Strategic Growth, you will play a pivotal role in contributing to the formation of our business strategy and translating it into actionable people and organization plans.We...


  • Shanghai, Shanghai, China SAS Full time

    About SASSAS is a leader in data and AI, inspiring customers worldwide to transform data into intelligence. Our debt-free organization is on its path to IPO-readiness, offering a dynamic, fulfilling career with flexibility and world-class employee experience.Job OverviewThe Customer Success Team at SAS seeks a Customer Success Manager to manage accounts in...


  • Shanghai, Shanghai, China Veeva Systems Full time

    Veeva Systems is a leading global innovator in the life sciences industry, driving business growth and operational excellence through innovative technology solutions. We are currently seeking an experienced Senior Business Partner to lead our HR operations in China.


  • Shanghai, Shanghai, China Microsoft Full time

    OverviewAt Microsoft, we're committed to empowering every person and organization to achieve more. As a key member of our Customer Experience & Success (CE&S) organization, you'll play a critical role in delivering exceptional customer experiences and driving business growth.The Global Customer Success (GCS) organization is leading the effort to create a...


  • Shanghai, Shanghai, China adidas Full time

    Job SummaryWe are seeking a highly experienced Senior Manager HR to join our adidas team in China. In this role, you will act as a strategic business partner and coach to the commercial functions, providing expert HR guidance and support to drive business growth and success.About the RoleThis is an exciting opportunity to leverage your knowledge of HR best...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time

    Job SummaryWe are seeking a highly experienced Senior Director of Global Partner Marketing to lead our China Service Partner Network (SPN) marketing strategy and programs. The ideal candidate will have a proven track record of building and executing successful marketing strategies, managing cross-functional teams, and driving business growth.


  • Shanghai, Shanghai, China Veeva Systems Full time

    Veeva Systems is a leading provider of cloud-based software solutions for the life sciences industry. Our mission is to help our customers achieve their goals and improve patient outcomes.About the RoleWe are seeking a highly skilled Customer Success Manager to join our team in San Francisco Bay Area. As a Customer Success Manager, you will be responsible...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Amazon (Shanghai) International Trading Company Limited seeks a Customer Success Manager to join our Asia Global Selling Existing Seller Management (ESM) team.About the Role:This is a results-oriented position that requires strong project management skills, excellent communication abilities, and a proven track record of program management. The ideal...


  • Shanghai, Shanghai, China NielsenIQ Full time

    Job OverviewNielsenIQ is seeking a talented Global Customer Success Team Member to join our modern service team. As a key member of our team, you will partner with clients to provide measurement and improvement for the markets we serve.Responsibilities:Implement client service standards and enhance them as client expectations evolve.Drive client satisfaction...


  • Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Role OverviewAs a Customer Success Manager within Amazon's (Shanghai) International Trading Company Limited, you will play a pivotal role in driving growth and optimizing existing work processes across our Asia Global Selling Existing Seller Management team.Key ResponsibilitiesCollaborate closely with Account Management teams to manage and drive critical...


  • Shanghai, Shanghai, China Veeva Systems Full time

    The RoleVeeva is committed to customer success, and we're establishing a Customer Success Management (CSM) team to work alongside our product, sales, and services teams to help customers achieve higher levels of success.The Customer Success Manager will provide strategic guidance to named China SFA customers to increase the value they get from China SFA,...


  • Shanghai, Shanghai, China NielsenIQ Full time

    Job SummaryWe are seeking a highly skilled Customer Success Manager to join our team at NielsenIQ. As a key member of our organization, you will be responsible for driving business growth and ensuring customer satisfaction.Key ResponsibilitiesConduct performance reviews for direct reports and provide feedback to develop their skills.Develop and implement...


  • Shanghai, Shanghai, China Siemens Healthineers Ltd. Full time

    Job Title: Global HR Business PartnerAbout the Role: We are seeking a highly skilled and experienced Global HR Business Partner to join our team at Siemens Healthineers Ltd. The successful candidate will be responsible for providing strategic HR support to our global business leaders, driving business outcomes through HR initiatives, and developing and...


  • Shanghai, Shanghai, China SAP Full time

    Unlock Your Potential in a Fast-Paced EnvironmentSAP, a global leader in enterprise software, is seeking a highly motivated and experienced Enterprise Customer Success Consultant to join our team in Shenzhen/Shanghai. As a key player in our Customer Success organization, you will be responsible for developing and maintaining strong relationships with our...


  • Shanghai, Shanghai, China Tate & Lyle Full time

    At Tate & Lyle, we're seeking a highly skilled HR Business Partner to join our APAC HR Team in Shanghai. As an integral member of the team, you'll play a key role in leading the implementation and development of HR initiatives and processes that drive business growth in China.The primary objective of this role is to partner with the business to accelerate...


  • Shanghai, Shanghai, China NielsenIQ Full time

    Job OverviewWe are seeking an experienced Customer Success Team Lead to join our NielsenIQ team. In this role, you will be responsible for leading a team of customer success professionals and ensuring that our clients receive exceptional service and support.


  • Shanghai, Shanghai, China Shangri-La Full time

    About Us:Shangri-La is a leading hospitality company with a strong commitment to delivering exceptional guest experiences.Job Summary:We are seeking a highly skilled Senior Business Development Executive to join our team. This role will be responsible for driving business growth through strategic partnerships and collaborations.Key Responsibilities:Develop...

  • Partner Director

    2 months ago


    Shanghai, Shanghai, China MongoDB Full time

    Job SummaryWe are seeking a driven Partner Sales Leader to drive partner awareness and channel new business for MongoDB. As a key member of our sales team, you will focus on formulating and executing a pipeline generation strategy through Partners within assigned territories, resulting in aggressive pipeline growth and new customer acquisition.About the...


  • Shanghai, Shanghai, China Microsoft Full time

    OverviewMicrosoft's Consumer Sales Organization (CSO) is a global team responsible for sales across Devices & Creativity (Windows, Microsoft 365, and Surface) and Gaming. Our team works with ecosystem partners and internal business groups to drive digital excellence and e-commerce capability, accelerate cloud and subscription adoption, and deliver compelling...


  • Shanghai, Shanghai, China Ikea Full time

    About This RoleWe are seeking a highly skilled Senior Business Growth Strategist to join our team at IKEA.Key ResponsibilitiesProvide country management with accurate, timely, and relevant business information and expertise to support growth, optimal performance, and sustained long-term profitability.Partner with units to achieve financial goals and...