Customer Success Senior Business Partner

4 days ago

Shanghai, Shanghai, China NielsenIQ Full time
Overview

NielsenIQ, the world's leading consumer intelligence company, is seeking a Customer Success Senior Business Partner to drive growth and satisfaction for our key clients. As part of our global team, you will play a critical role in maintaining strong relationships with our clients and delivering exceptional value through our market research and insights.

Job Description

We are looking for an experienced professional to join our team as a Customer Success Senior Business Partner. In this role, you will be responsible for:

  • Maintaining and managing assigned key clients to achieve high client satisfaction
  • Acting as a trusted advisor to clients, providing guidance on market trends and consumer behavior
  • Developing and executing business plans to drive growth and revenue for our clients

You will work closely with cross-functional teams, including sales, marketing, and product development, to ensure seamless delivery of our services and solutions.

Requirements

To succeed in this role, you will need:

  • A bachelor's degree in a relevant field, such as marketing, business, or communications
  • At least 3 years of experience in a similar role, preferably in the market research industry
  • Strong analytical and problem-solving skills, with the ability to communicate complex data insights effectively
  • Excellent presentation and communication skills, with the ability to build strong relationships with clients and stakeholders
Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • Flexible working environment with opportunities for remote work
  • Volunteer time off to give back to your community
  • Access to LinkedIn Learning for professional development
  • Employee-Assistance-Program (EAP) for mental health and wellness support
About NielsenIQ

NielsenIQ is committed to reflecting the diversity of our clients, communities, and markets within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share our mission to join us.

We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

  • Customer Success Partner Advisor

    4 weeks ago

    Shanghai, Shanghai, China SAP Full time

    We help the world run betterAt SAP, we empower individuals to achieve their best. Our company culture is built on collaboration and a shared passion to drive positive change. How? We focus on building a strong foundation for the future and creating a workplace that values diversity, flexibility, and purpose-driven work. We offer a collaborative team...

  • Customer Success Partner Advisor

    2 weeks ago

    Shanghai, Shanghai, China SAP Full time

    Unlock Your PotentialAt SAP, we're committed to helping our customers achieve success. As an Enterprise Customer Success Professional, you'll play a critical role in driving revenue growth, retention, and relationship health for our key customers. This strategic role requires strong partnership skills, business acumen, and a passion for delivering value to...

  • Senior Customer Success Manager

    1 month ago

    Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited Full time

    Customer Success ManagerAmazon Global Selling is a key initiative to achieve our vision to offer customers Earth's largest selection. We provide businesses the opportunity to sell their goods on the Amazon platform worldwide.The Asia Global Selling Existing Seller Management (ESM) team is seeking a results-oriented Customer Success Manager who can learn...

  • Customer Success Advocate

    2 weeks ago

    Shanghai, Shanghai, China SAS Full time

    About the OpportunityThe Customer Success Team at SAS is seeking a highly skilled Customer Success Manager to drive adoption, increase consumption, and retain customers in China. As a Customer Success Manager, you will serve as the primary point of contact for customers, develop strong relationships, and become a trusted advisor to our customers.Key...

  • Senior Customer Success Manager

    4 weeks ago

    Shanghai, Shanghai, China Qorvo Full time

    As a Senior Customer Success Manager at Qorvo, you will be responsible for guiding customers from project inception to mass production, ensuring they have the necessary support to implement Qorvo's IoT solutions. Your goals will be to achieve new design wins and reduce time-to-market for customer projects.Key Responsibilities:Manage and prioritize your...

  • Senior Business Partner for Strategic Growth

    3 days ago

    Shanghai, Shanghai, China Maersk Full time

    At Maersk, we are committed to fostering a culture where business decisions are made with the utmost consideration for people and organization strategy. As a Senior Business Partner for Strategic Growth, you will play a pivotal role in contributing to the formation of our business strategy and translating it into actionable people and organization plans.We...

  • Business Strategy Partner

    3 weeks ago

    Shanghai, Shanghai, China Maersk Full time

    Job Title:Business Strategy PartnerDescription:Contribute to the formulation of business strategy and translate it into people and organization strategy through business understanding and partnering. Ensure the business has access to the critical organizational capabilities required to deliver the strategy. Ensure senior teams are highly engaged, diverse,...

  • Customer Success Professional

    3 days ago

    Shanghai, Shanghai, China SAS Full time

    About SASSAS is a leader in data and AI, inspiring customers worldwide to transform data into intelligence. Our debt-free organization is on its path to IPO-readiness, offering a dynamic, fulfilling career with flexibility and world-class employee experience.Job OverviewThe Customer Success Team at SAS seeks a Customer Success Manager to manage accounts in...

  • Customer Success Manager

    4 weeks ago

    Shanghai, Shanghai, China SAS Full time

    About the RoleThe Customer Success Team at SAS is seeking a highly skilled Customer Success Manager to manage a portfolio of accounts in China. As a Customer Success Manager, you will be responsible for driving adoption, increasing consumption, and retaining customers through a programmatic approach using customer success plans, engagement plans, and...

  • Senior HR Business Partner for Performance Excellence

    2 days ago

    Shanghai, Shanghai, China Bureau Veritas Group Full time

    **About the Role:**We are seeking a seasoned Senior HR Business Partner to join our team at Bureau Veritas Group.This is an exciting opportunity for a strategic and operational HR expert to drive business outcomes, foster employee engagement, and develop high-performing teams across our organization.**Job Summary:**The Senior HR Business Partner will be...

  • Customer Success Manager

    2 weeks ago

    Shanghai, Shanghai, China Siemens Mobility Technologies (Beijing) Co., Ltd Full time

         Why Siemens Mobility Technologies?     You will be part of a team that creates the next-generation digital platform in the railway industry, working closely with local mobility technical experts to reshape the future of maintenance and improve efficiency, quality, and safety.     What role will you play?     Overview:This is an...

  • Senior Sales Partner Manager

    3 weeks ago

    Shanghai, Shanghai, China Microsoft Full time

    About the RoleThis position is a key member of the Consumer Sales Organization at Microsoft, responsible for driving sales of Devices & Creativity products in the GCR markets. The successful candidate will have a proven track record of sales leadership, with experience in partner management and development.ResponsibilitiesThe Senior Sales Partner Manager...

  • Senior Data Analyst

    3 weeks ago

    Shanghai, Shanghai, China NielsenIQ Full time

    Role OverviewAs a Senior Data Analyst - Customer Success, you will be responsible for providing critical data analysis support to our clients across various industries. This role involves in-depth data analysis, competitor analysis, online and offline data analysis, and market trend analysis to help our clients make informed decisions. You will work closely...

  • HR Business Partner

    4 weeks ago

    Shanghai, Shanghai, China Zebra Full time

    Job SummaryWe are seeking an HR Business Partner to join our team at Zebra. As an HR Business Partner, you will be responsible for providing exceptional support to employees by answering their questions and resolving their issues related to HR policies and procedures.Key ResponsibilitiesServe as a first point of contact for employees' questions and...

  • Senior Human Resources Business Partner

    3 weeks ago

    Shanghai, Shanghai, China Lilly Full time

    Senior Human Resources Business PartnerWe are seeking a strategic and experienced Senior Human Resources Business Partner to join our team at Lilly.Key Responsibilities:Government and PolicyStay up-to-date on labor issues and regulationsCollaborate with legal teams to maintain knowledge of labor regulationsEmployee Relations Programs Development and...

  • Senior Regional Financial Business Partner

    1 month ago

    Shanghai, Shanghai, China Maersk Full time

    Job Title: Senior Regional Financial Business PartnerMaersk is seeking a Senior Regional Financial Business Partner to drive financial performance in an organisational area by providing leadership, guidance and support on financial information, business performance and implementation of strategies.Key Responsibilities:Develop and execute business cases to...

  • Senior Sales Partner Account Manager

    1 month ago

    Shanghai, Shanghai, China Microsoft Full time

    OverviewAs a key member of the Consumer Sales Organization (CSO) at Microsoft, you will play a critical role in driving sales growth and customer acquisition across Devices & Creativity (Windows, Microsoft 365, and Surface) and Gaming. You will be responsible for developing and executing sales strategies that align with Microsoft's global goals, while...

  • Customer Success Account Manager

    2 weeks ago

    Shanghai, Shanghai, China Microsoft Full time

    OverviewAt Microsoft, we're committed to empowering every person and organization to achieve more. As a key member of our Customer Experience & Success (CE&S) organization, you'll play a critical role in delivering exceptional customer experiences and driving business growth.The Global Customer Success (GCS) organization is leading the effort to create a...

  • GCA People Business Partner

    1 month ago

    Shanghai, Shanghai, China Maersk Full time

    Job Purpose:Contribute to the formation of business strategy and translate it into people and organization strategy through business understanding and partnering. Ensure the business has access to the critical organizational capabilities required to deliver the strategy.Key Responsibilities:Actively contribute to the business strategyWork with CoEs to...

  • Senior Director of Global Partner Marketing

    3 days ago

    Shanghai, Shanghai, China Amazon (Shanghai) International Trading Company Limited - D64 Full time

    Job SummaryWe are seeking a highly experienced Senior Director of Global Partner Marketing to lead our China Service Partner Network (SPN) marketing strategy and programs. The ideal candidate will have a proven track record of building and executing successful marketing strategies, managing cross-functional teams, and driving business growth.