Inside Sales Representative

4 weeks ago

Shanghai, Shanghai, China Avery Dennison Smartrac Full time
Job Summary

Average salary: $80,000 - $100,000 per year.

About the Company

Avery Dennison Smartrac is a leading global materials science and digital identification solutions company. Our mission is to provide innovative branding and information solutions that optimize labor and supply chain efficiency, reduce waste, advance sustainability, circularity, and transparency, and better connect brands and consumers.

Job Description

We are seeking an Inside Sales Representative to join our team. As an Inside Sales Representative, you will be responsible for:

  • Providing excellent customer service by responding to customer inquiries in a timely and professional manner.
  • Collecting customer requests and forwarding them to relevant departments for resolution.
  • Maintaining sales plans and tracking customer progress within designated regions.
  • Utilizing various sales channels (phone, email, WeChat) to sell products and services to existing and potential customers.
  • Building a database of key clients and analyzing their purchase data.
  • Monitoring regional market trends and competitor activities.
  • Preparing reports to track sales performance and results for management review.
  • Collaborating with customer service teams to coordinate sales activities and expedite order execution.
  • Working closely with marketing teams to integrate sales and customer needs.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A bachelor's degree or higher.
  • At least 3 years of experience in sales support or related fields.
  • Prior knowledge of Auto Aftermarket Industry products and applications is preferred.
  • Excellent written, verbal, and telephone communication skills.
  • Strong customer service skills.
Benefits and Others

We offer a competitive salary range and benefits package. All your personal information will be kept confidential according to EEO guidelines.

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