Senior Client Relationship Manager

3 weeks ago


Shenzhen, Guangdong, China Channel Bakers Full time
Unlock Your Career Potential at Channel Bakers

Estimated Salary: 180,000 CNY per year

About Channel Bakers

Channel Bakers is a dynamic and innovative company that empowers our clients to achieve their marketing goals. Our team of experts provides top-notch services, fostering long-lasting relationships with our clients.

Job Description

We are seeking an experienced Senior Client Relationship Manager or Account Strategy Coordinator to join our Advertising team in Shenzhen, China. This role will play a crucial part in driving client success and contributing to the growth of our business.

Key Responsibilities:
  • Client Communication: Regularly interact with clients via phone, email, and in-person meetings to update them on campaign progress and discuss campaign actions and activities.
  • Budget Management: Oversee budget pacing and management, click credits tracking, launching campaigns, optimizing rulesets, and all DSP activity.
  • Reporting and Analysis: Prepare reports and analyze data and insights to optimize client campaigns.
  • Brand Research: Conduct brand and product research to support client needs.
  • Team Support: Collaborate with the Strategic Account Director or Executive to address strategic client needs and assist Advertising Specialists in completing tasks accurately and on time.
  • Cross-Functional Collaboration: Work closely with other departments, including Finance, Engineering, Creative, and People & Culture, to ensure seamless communication and effective collaboration.
Requirements:
  • Marketing/Advertising Experience: Minimum 2+ years of experience in marketing or advertising account management in a fast-paced, client-facing environment.
  • Education: Degree in Public Relations, Marketing, Advertising, Business, or Communications preferred.
  • DSP Experience: Experience with Amazon Advertising and exposure to Demand Side Platform (DSP) is a plus.
  • Teamwork and Analytical Skills: Strong analytical and qualitative skills, with proficiency in using standard office software (MS Office, etc.). Intermediate or advanced Excel skills are advantageous.
  • Communication and Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to build new relationships and strengthen existing ones.
  • Professional Development: Passionate about driving your own professional and personal development.
Benefits:
  • Social Insurance and Housing Fund: Comprehensive benefits package.
  • Flexible Working Hours: Enjoy flexible working hours to maintain a healthy work-life balance.
  • Paid Time Off: Receive paid vacation, public holidays, birthday, sick leave, bereavement leave, and other time off.
  • Paid Volunteer Time: Participate in volunteer programs and give back to the community.
  • Team Activities: Engage in various team-building activities and events.
About the Job

This role requires excellent communication and interpersonal skills, as well as strong analytical and qualitative skills. The ideal candidate will be able to effectively manage multiple projects, prioritize tasks, and meet deadlines. If you're a motivated and results-driven professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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