Consumer Care Manager
3 weeks ago
As a Consumer Care Manager at Coloplast, you will lead a team of care professionals to provide personalized services to customers through our online sales channels, enhancing their experience and driving business results.
Key Responsibilities- Develop and implement customer education and service plans, allocating sales leads and building relationships with customers to support business objectives.
- Execute market strategies and product branding initiatives, guiding care professionals to achieve quarterly business targets.
- Analyze business data and performance metrics to inform work plans, prioritize tasks, and drive team performance.
- Collaborate with hospital teams and other departments to develop training programs, service protocols, and customer content marketing strategies, enhancing care professionals' skills and customer experiences.
- Manage online consultations, resolve customer complaints, and improve customer satisfaction.
- Support employee growth and development, creating a dynamic work environment and ensuring a strong talent pipeline for the department.
- At least 2 years of experience in healthcare, customer service, or sales.
- 1 year of experience in team management or large project management.
- Associate's degree or higher in a healthcare-related field.
- Excellent execution and sales planning skills.
- Strong team management and employee coaching abilities.
- Good communication skills and ability to work in a fast-paced environment.
Coloplast is a leading medical device company dedicated to improving the lives of people with intimate healthcare needs. We are committed to being an inclusive organization where diversity is valued and everyone has the opportunity to grow and succeed.
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Consumer Care Manager
1 day ago
Beijing, Beijing, China Coloplast Full time**Job Summary**As a key member of our team, the Consumer Care Manager will be responsible for leading a dedicated team of customer care professionals to provide exceptional service to our clients through our online sales channels.The ideal candidate will have a strong understanding of our products and services, as well as excellent communication and...
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Consumer Care Manager
1 month ago
Beijing, Beijing, China Coloplast Full timeJob SummaryAs a Consumer Care Manager at Coloplast, you will lead a team of care professionals to provide personalized services to customers through our online sales channels, enhancing their experience and driving business results.Key ResponsibilitiesDevelop and implement customer education and service plans, allocating sales leads and building...
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**Consumer Care Manager
2 months ago
Beijing, Beijing, China Coloplast Full timeJob Summary / PurposeWe are seeking a highly skilled Consumer Care Manager to lead our customer care team in providing personalized services to clients through our Tmall sales channel. The successful candidate will be responsible for enhancing client awareness and product experience, driving business indicators, and retaining clients.Key...
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Consumer Marketing Manager
2 months ago
Beijing, Beijing, China Coloplast Full timeJob Overview The Consumer Marketing Manager will play a pivotal role in shaping the consumer journey by utilizing database marketing strategies to influence the attitudes and behaviors of End-Users throughout their lifecycle. This position aims to enhance consumer engagement from initial awareness through to repeat purchases, aligning with our marketing...
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Consumer Marketing Manager
2 months ago
Beijing, Beijing, China Coloplast Full timeJob Summary / Purpose Utilize database marketing techniques to influence End-User/Patient/Consumers throughout their patient journey. Shape consumer attitudes and behaviors during the phases of awareness, consideration, usage, and repeat purchases to achieve marketing goals from trial to retention. Develop and implement marketing activity plans and...
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Consumer Marketing Manager
2 months ago
Beijing, Beijing, China Coloplast Full timeJob Overview The Consumer Marketing Manager plays a pivotal role in shaping the experiences of End-Users and Patients throughout their journey. This position focuses on utilizing database marketing to effectively influence consumer attitudes and behaviors during critical phases such as awareness, consideration, usage, and repeat purchases, ultimately...
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Care Marketing Manager
1 month ago
Beijing, Beijing, China Coloplast Full timeJob SummaryColoplast is seeking a highly skilled Care Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive service branding strategy to drive awareness and preference for our service offering.Key ResponsibilitiesDevelop a clear service offering value proposition...
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Consumer Care Manager
2 weeks ago
Beijing, Beijing, China Coloplast Full timeh2JobSummary/h2pAsaConsumerCareManageratColoplast,youwillleadateamofcustomercareprofessionalsinprovidingpersonalizedservicestoclientsthroughoure-commerceplatform.Yourgoalwillbetoenhanceclientawarenessandproductusageexperience,drivingbusinessindicatorsandcustomerretention./ph2KeyResponsibilities/h2olliDevelopandimplementcustomereducationandproductserviceplans...
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Care Marketing Manager
4 weeks ago
Beijing, Beijing, China Coloplast Full timeJob SummaryColoplast is seeking a highly skilled Care Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive service branding strategy to drive awareness and preference for our service offering.Key ResponsibilitiesDevelop a clear service offering value proposition...
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Care Marketing Manager
3 weeks ago
Beijing, Beijing, China Coloplast Full timeJob SummaryColoplast is seeking a highly skilled Care Marketing Manager to join our team. As a key member of our marketing department, you will be responsible for developing and executing a comprehensive service branding strategy to drive awareness and preference for our service offering.Key ResponsibilitiesDevelop a clear service offering value proposition...
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Consumer Marketing Manager
2 weeks ago
Beijing, Beijing, China Coloplast Full timeJob Summary: We are seeking a skilled Consumer Marketing Manager to lead our marketing efforts and drive business growth. The ideal candidate will have a strong background in marketing, excellent communication skills, and the ability to analyze data to inform marketing strategies.Key Responsibilities:* Develop and execute marketing campaigns to increase...
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Care Marketing Manager
2 weeks ago
Beijing, Beijing, China Coloplast Full timeJob SummaryWe are seeking a highly skilled Care Marketing Manager to join our team at Coloplast. As a key member of our marketing team, you will be responsible for developing and executing a comprehensive brand strategy to drive awareness and preference for our service offering.Key ResponsibilitiesDevelop and implement a service branding strategy to...
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Beijing, Beijing, China Lenovo Full timeJob SummaryWe are seeking a highly skilled Product Marketing Manager to join our IDG Consumer Marketing team in Beijing. As a key member of our team, you will be responsible for creating and marketing innovative consumer products, solutions, and services.Key Responsibilities:Develop and execute product positioning and marketing strategiesCollaborate with...
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Strategic Consumer Insights Manager
1 day ago
Beijing, Beijing, China NielsenIQ Full timeJob DescriptionAt NielsenIQ, we are seeking a highly skilled Senior Sales Manager to join our Consumer and Marketing Insights Team. As a key member of our team, you will be responsible for maintaining a client service orientation by managing day-to-day administration of client service and sales activities.ResponsibilitiesDevelop and maintain accurate,...
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Beijing, Beijing, China Lenovo Full timeJob SummaryLenovo is seeking a skilled Product Marketing Manager to join our Consumer Marketing team in Beijing. As a key member of our cross-functional team, you will be responsible for creating and marketing innovative consumer products and solutions.Responsibilities:Create and execute product marketing strategies to drive sales and brand awareness.Develop...
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Critical Care Sales Expert
2 weeks ago
Beijing, Beijing, China Edwards Lifesciences Full timeAt Edwards Lifesciences, we're committed to creating a world where every patient who needs monitoring can be monitored with smart technology. As a Critical Care Sales Specialist, you'll play a key role in helping us achieve this vision.As a member of our Critical Care team, you'll be responsible for building and managing strong relationships with customers...
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Consumer Marketing Manager
2 days ago
Beijing, Beijing, China Coloplast Full timeAbout the RoleAs a Consumer Marketing Manager at Coloplast, you will play a key role in influencing patient behavior and driving business results through effective database marketing strategies.Key Responsibilities:Develop and execute database marketing strategies to engage patients and drive business growth.Lead and collaborate with cross-functional teams...
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Senior Sales Specialist, Critical Care
4 weeks ago
Beijing, Beijing, China Edwards Lifesciences Full timeAt Edwards Lifesciences, we're committed to creating a world where every patient who needs monitoring can be monitored with smart technology. As a Senior Sales Specialist, Critical Care, you'll play a critical role in helping us achieve this vision.As a member of our Critical Care team, you'll be responsible for building and managing strong relationships...
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Service Branding Manager
2 months ago
Beijing, Beijing, China Coloplast Full timeEssential Duties and Responsibilities Oversee the branding strategy for services, focusing on the value proposition of offerings and the development of marketing materials for the Personalized Care initiative. Establish a distinct value proposition for service offerings and create a new 'Personalized Care' program. Develop a robust branding strategy...
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Country Care HR Consultant
2 months ago
Beijing, Beijing, China Pearson Full timeAbout the Role:The Country Care HR Consultant will be responsible for overseeing HR operations in the country, maximizing the value of services across the employee lifecycle, and providing expertise support in HR compliance. This role will partner with various business units, including HRBP's, Centers of Excellence, shared services, Payroll, Solutions, and...