Key Account Manager, Critical Care

7 months ago


Wuhan, China Edwards Lifesciences Full time

Innovation starts from the heart. At Edwards, we put patients first. We invest a significant proportion of our revenue towards research and development to drive and develop groundbreaking medical innovations for structural heart disease and critical care. As part of our R&D Engineering team, you will work closely with our Quality and Manufacturing teams to develop the latest tools and technologies to address significant, unmet clinical needs that impact patients’ lives around the world.

Throughout our history, Edwards has helped transform the way physicians monitor and take preventative measures for cardio patients. Our Critical Care business unit specializes in advanced hemodynamic monitoring solutions, including artificial intelligence algorithms to provide predictive readings to clinicians, helping them get patients home to their families faster. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey

You will make an impact by...
• Serves as main point of contact within own business unit for assigned territory and/or customer base utilizing extensive understanding of hemodynamic monitoring and/or cardiovascular anatomy, pathology and physiology relevant to EW medical products as it relates to the business
• Builds and manages strong, long-lasting relationships with customers and other influencers, expands network in assigned region to push Edwards positioning in the market. Negotiate with complex stakeholder structures on top-levels and influencing budgeting process in purchase departments of customers
• Develops and closes new business opportunities, and identifies areas of improvement to meet sales targets while developing and leading the execution of both short- and long-term region plan.
• Provides coaching and guidance to less experienced colleagues, potentially within the context of a formal mentoring program
• Other incidental duties

What you'll need (Required):
Bachelor's Degree in in related field, 8 years years experience of progressive sales experience Required and
profound medical devices industry experience Required

What else we look for (Preferred):
• Deep technical knowledge of BU product portfolio and how it addresses customer needs
• In-depth understanding of BU strategy, selling model, the competitive landscape and market environments
• Understands emerging industry trends and interdependencies affecting both Edwards and customers
• Extensive understanding of hemodynamic monitoring and/or cardiovascular anatomy, pathology and physiology relevant to EW medical products as it relates to the business
• Strict attention to detail
• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization
• Ability to manage competing priorities in a fast paced environment
• Anticipates and understands customer needs, feedback and objections and applies knowledge to create value
• Utilizes long-term relationships with senior-level customers contacts and Edwards colleagues across functions to achieve success
• Influences budgeting process in purchase departments of customers.
• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control



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